Frequently Asked Questions
Everything you need to know about your Ersa Nails experience.
How long do Ersa Nails press-ons typically last?
With proper application using our professional-grade adhesive tabs, your nails can last 5-7 days. For a longer wear of up to 2-3 weeks, we recommend using our Ersa Brush-On Nail Glue.
Are your nails reusable?
Yes! Our nails are designed for durability. If applied with adhesive tabs, you can easily peel them off and reuse them multiple times. If using glue, we recommend gently buffing the underside of the nail to remove residue before reapplying.
How do I determine my correct nail size?
You can refer to our Size Guide page which explains how to measure your natural nail bed with a measuring tape. Alternatively, we highly recommend purchasing an Ersa Sizing Kit for the most accurate fit.
What is your shipping policy?
We process orders within 1-3 business days. Standard shipping typically takes 3-7 business days within the domestic region. International shipping times vary by location and are calculated at checkout.
Can I return my order if I change my mind?
Due to sanitary and hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 14 days of delivery. Custom-sized sets are final sale.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.